Complex challenging behaviour can, by its very nature, present as confused and hard to understand. Yet it is in appreciating this function of the behaviour or “hearing” the message it conveys that we are able to formulate a range of helpful interventions. Assessment involves sifting through all the available information, piecing together those parts that seem relevant in order that a position of relative clarity can be reached. It is about understanding the problem behaviour within the context of a person’s life. It forms the foundation for the behaviour support plan that follows.

Our comprehensive assessment includes a full records review, interviews with the service user and their family as well as health and other professionals and. A review of an individual’s person centred plan is of particular value given that it often provides a blueprint of the person, identifying hopes and fears, preferences and dislikes, strengths and needs – information that not only informs the functional analysis of the behaviour but also offers an insight into potentially powerful motivators that might be of value as part of a positive behaviour support plan.

Alongside the assessment, recording systems are implemented to monitor outburst behaviour and establish a baseline for its frequency and severity.

Analysis and interpretation of this information enables us to form one or more theories of behaviour. The ensuing behaviour support plan aims to test the validity of these conclusions and ultimately provide a solution to the problem behaviour.