In addition to our residential care homes, we also support a similar number of people in their own homes. Typically, though not exclusively, these are people who previously lived in our residential homes but who, because of the progress they made, no longer need such intensive support.

It is this care pathway that has driven the gradual growth of our service at, we are pleased to say, a pace that has been both natural and sustainable. Twenty years on we are still small enough to be able to create the intimate, friendly atmosphere that makes our services feel like home to the people who live in them.

The Supported Living model enables us to provide people with care and support with even greater personalisation and flexibility and in a way that promotes their independence while ensuring their safety. Becoming a tenant rather than a care home resident is much more than just a change of status. It represents a change of approach in which control rests with the service user and their family/advocates rather than with the care provider/professionals. For example, people using supported living services have more control over where they live, who (if anyone) they live with, how they live their lives and who supports them when.

As carers and as a service, the use of personal budgets by our service users to purchase their support transforms the relationship between us, ensuring that we are fully focused on delivering the right support at a time and place of our service user’s choosing. While not always easy to achieve, this is a challenge we relish!