Proactive Development was established in 1994 by husband and wife team Roland and Belinda Evans. Frustrated and disillusioned by their experiences of working in large, poor quality care homes they set up their own based on a vision of a small-scale, responsive service for people with complex needs where those receiving care were at the centre of things. Today they remain fully involved, working full-time in support of those early ideals, bringing stability and clarity of purpose to the service. Their involvement brings them into regular contact with everyone at Proactive, from service user through to staff member and manager. Through activities as diverse as training and supervision, running day services and monitoring quality and compliance they provide the service with essential leadership and direction.